Privacy Policy

1. Introduction

At Civync, your privacy is a priority. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform. We are committed to complying with all applicable privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and relevant local and state regulations.

2. Information We Collect

We may collect:

• Personal Information: Such as your name, email address, and contact details.
• Technical Data: Including browser type, IP address, device information, and cookies.
• Usage Data: How you interact with our platform.

3. How We Use Information

We use collected data to:

• Provide and improve our services.
• Personalize content and user experience.
• Analyze site usage and performance.
• Ensure platform security and integrity.
• Comply with legal obligations.

4. Cookies and Analytics

Civync uses cookies and similar technologies to enhance your experience, improve performance, and deliver relevant content. These technologies help us understand how users interact with our services, ensure security, and support key functionality.

Types of Cookies We Use

• Essential Cookies: Required for core functionality like authentication and sessions.
• Analytics Cookies: Help us understand user behavior (only used with your consent).
• Marketing Cookies: Used to deliver relevant content or communication (only with your consent).

Your Control

You can review and customize your cookie preferences when you first visit Civync, and update them anytime using the "Cookie Settings" link in the website footer.

Third-Party Technologies

If we use third-party services (e.g., maps, analytics), they will comply with privacy and cookie laws. These services will only be activated after you give consent.

5. Data Sharing and Processing

We never sell your data. We may share information with trusted partners or service providers, strictly for operational purposes such as analytics, hosting, or customer support. All third-party processors are contractually required to protect your data and comply with applicable privacy laws.

Data Location

Your data is stored on secure servers located in the United States. If data is transferred internationally, we ensure appropriate safeguards are in place.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal and analytics data only as long as necessary to provide and improve our services, resolve disputes, enforce our policies, and comply with legal obligations. Typically, analytics data is stored for no longer than 14 months.

8. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us. Depending on your location, you may have additional rights under applicable law (e.g., to object to processing or request data portability).

9. Your California Privacy Rights

Civync does not sell your personal data. If you're a California resident and wish to inquire about your personal information or privacy rights, please contact us.

10. Children's Privacy

Civync is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete such information.

11. Accessibility

We are committed to making our privacy policy accessible to all users. If you require this policy in an alternative format, please contact us.

12. Updates to This Policy

This Privacy Policy may be updated periodically. We'll notify users via our website for any major changes. Your continued use of Civync after such updates constitutes acceptance of the changes.

13. Contact Us

If you have any questions or requests regarding this Privacy Policy or your data, please contact us at:

• Email: privacy@civync.com